American Airlines awards WFS cargo handling contract in Europe to mark Copenhagen launch

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Worldwide Flight Services (WFS), a member of the SATS Group, has extended its partnership with American Airlines in Europe with a new cargo handling contract in Copenhagen to support the launch of the airline’s daily Boeing 787 flights between Denmark and its transatlantic hub in Philadelphia.

In Europe, WFS is already handling American Airlines’ growing cargo volumes in France, Germany, Ireland, Italy, the Netherlands, Spain, and the United Kingdom. The new contract in Denmark will be supported by WFS’ continued investments in its cargo and premium products handling infrastructure at Copenhagen Airport.

At the end of 2022, WFS opened its third new cargo terminal at the airport, adding a further 3,700 square metres of capacity. Copenhagen is also one of the more than 25 global airports in WFS’ network with a dedicated GDP-certified pharmaceutical handling facility to support customers working with pharma and life science business community located in Medicon Valley in Greater Copenhagen.

“Across Europe, we receive good service from WFS and, having spent time with many WFS employees over the years, it's clear that Copenhagen is held in high regard,” said Paul Allen, the airline’s Regional Manager, Cargo Operations – EMEA. “We have a good working relationship with WFS at all levels and with the Copenhagen area known for pharma traffic, we hope and expect to be able to tap into that market.”

The addition to direct flights from Copenhagen is also positive news for American Airlines’ customers in Sweden which will now enjoy faster cargo connections with the U.S.

Marc Claesen, Senior Vice President Commercial EMEAA at WFS, added: “American Airlines is a great customer of WFS across our global network, so we are delighted to be working together in Copenhagen to support the airline’s first flights from Copenhagen to its Philadelphia hub. This contract has been earned by our investments in modern terminal facilities and our ability to handle premium pharma cargoes as well as WFS’ strong understanding of the airline’s high service requirements. We look forward to ensuring this new route becomes another big cargo success for American Airlines.”

WFS now handles some 100,000 tonnes annually in Copenhagen for more than 20 online airline customers and a further +150 offline carriers.

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