4 Reasons to Start Using a Freight Forwarder


By Ken Jackson, freelance writer.

If your business involves selling goods and you’re looking for an efficient courier method, a freight forwarder company could be the right option.

Freight forwarders handle the end-to-end delivery process so you can focus on other areas of your business. As well as international shipments, a reputable UK-based company will offer a robust road freight service that gets your goods to your customer on time.

A freight forwarder UK-based company can help your business to thrive. Here are four other advantages, and what to consider when choosing a firm:

1. Punctual Pickup and Delivery

Your customers expect to receive their goods on time. Meeting this expectation should be your main priority.

It doesn’t matter whether you supply the best quality, your customers will simply buy from your competitors if you don’t deliver to them on time. Timely deliveries are important to sustain your customer's loyalty as it keeps them happy. Happy customers will feel confident in recommending you to others, as they’ll see you as a reliable company.

More customers, more business growth.

A good freight forwarder UK-based service will pick your goods up from the warehouse and plan the quickest delivery route. They’ll take care of special handling and load optimisation. You’ll have the option to track progress in real-time.

Punctuality is especially important for consumable items. They’ll ensure that perishable or frozen goods are kept in perfect temperatures during transit.

2. Cost-Effective

Freight forwarders create solid business relationships with carriers. This puts them in a position to negotiate competitive deals. Their experience and knowledge in terms of carriers to use for particular trade routes are economical.

Large items can be expensive to dispatch. They arrange for items to be transported in bulk, which is why they can provide a first-class service at an economical rate.

Whilst they take care of reducing your couriering costs, you’re able to focus on other opportunities to increase revenue.

3. Customized Service

As a business operating in the UK, a reputable freight forwarder UK-based service will offer a network of carriers to choose from. If you require a customized and flexible plan, their road freight service would be worth considering. The best forwarders will work with you to develop optimal routes. They’ll be flexible in accommodating timing changes to satisfy your customer's requirements.

4. Single Point of Contact

A freight forwarder ensures that the entire process works efficiently. You’ll only need to liaise with them instead of several companies. An established UK-based freight forwarder will have a vast network that spans across the country. This set-up saves you time and energy having to hire and manage different people for different tasks.

You’ll benefit from great communication and customer service. Plus, access to online tools makes it easier for you to order, document, and track your shipments.

A single point of contact offers the best hassle-free solution. A good freight forwarder will provide peace of mind should something go wrong. They’ll assist you in submitting an insurance claim. Overall, they’ll deliver better value than a DIY approach could.

What to Consider When a UK Freight Forwarder?

What Level of Carriage Coverage Is Offered?

A sound freight forwarder will have widespread coverage to several destinations, with a variety of carriers. Through their contacts, they’ll be able to provide you with high-quality options and rates to meet your requirements. Whether you’re moving full loads domestically or part loads internationally.

Are They a Member of Any Trade Bodies? Do They Hold Any Accreditations?

It’s better to choose a company with a trade body membership. Belonging to associations such as BIFA (British International Freight Association) or FIATA (International Federation of Freight Forwarders Associations) is a strong indicator that the company operates ethically and is legally compliant.

Can They Provide Everything You Need?

If you need a complete supply chain service, you’re better off working with a one-stop-shop forwarding company. Where all your logistic and freight requirements are handled in one place. Most established forwarders handle sea and air transportation, and road and rail haulage. Can they offer you other services such as Customs compliance?

Using the same company enables a unified and seamless approach. Also, peace of mind that just one company can answer your questions regarding stages of the process.

Benefits of Working With a UK-Based Freight Forwarder

Freight forwarding companies are not just for large international shipments, they offer rail and road haulage services too. Working with a forwarder will greatly free up your time and resources, allowing you to concentrate on other aspects of your business. You’ll have peace of mind knowing that you're offering great customer service with timely deliveries.

When deciding which freight forwarder UK-based company to work with, consider an established and reputable company that can help you grow your business.

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