New report reveals the enormous potential of Maintenance 4.0


Ultimo has published its 2021 Enterprise Asset Management Trend Report after conducting a major international survey. The report is based on the results of the largest survey of asset management professionals it has undertaken and includes data from the UK, Germany, Holland and Belgium.

The report, labelled ‘Insightful and inspiring’ by Wim Vancauwenberghe the Maintenance Evangelist and Director of BEMAS, addresses the major EAM themes of Uptime, Cost Control, Efficiency, Safety, Investment, Education and Technology. Through the correlation of data, it reveals some powerful truths about the current state of the EAM sector but also the enormous financial potential for what Wim refers to as “Maintenance 4.0 and Asset Performance 4.0”.

Revelations in the report include – the number of facilities experiencing unplanned downtime per year, the average cost per hour of down time and the pressure that asset managers are under to balance profitability and safety.

As well as presenting the survey data in the form of simple graphics, the report also includes several thought-leadership pieces from high profile individuals in the EAM sector. Kim Custeau, APM Business Lead and Zoe Dodgson, Product Manager of AVEVA discuss ‘Empowering the connected worker’ while Ed O’Brien, Director of Research at the ARC Advisory Group covers ‘Collaboration as key enabler of digitalisation’. Similarly, Dennis Mulder, CTO, Microsoft Netherlands, looks at ‘transformation or disruption’ and Mark Mulder, CTO, MaxGrip addresses the ‘Appetite for improvement’.

When summarising the 2021 report, Ewout Noordermeer, CMO, Ultimo Software Solutions said, “If this report highlights anything, it’s the need for a greater degree of understanding and communication within organisations to realise better efficiencies and for thinking to be focused on the long-term. Asset managers, operations managers, safety managers, IT professionals and CFO/procurement people need to come together and jointly assess the findings of this survey: think big, and take small, measurable steps. In doing so they could move their organisations forward and help them thrive in an always unpredictable future.”

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