Knapp wins major contract with Arvato for Douglas


Global service provider, Arvato Supply Chain Solutions, has awarded the contract for logistics automation at its new DC in Hamm, near Dortmund, to Knapp AG. The facility will triple Arvato's logistics capacity for its customer and European beauty platform, Douglas.

 Arvato Supply Chain Solutions, part of the Bertelsmann Group, has been operating a Knapp system for Douglas for many years at its nearby site in Ennigerloh. The new logistics centre in Hamm – for which construction began in December and which will begin operation in summer 2022 – will allow Arvarto to continue its proven partnership with Knapp.

At the ultra-modern 38,000 m² facility, Arvato will manage logistics and order fulfilment for the Douglas online shops in the DACH (Germany, Austria, Switzerland) region and the Netherlands, which offer up to 150,000 different products.

The solution for Arvato will feature KNAPP's latest 2D-generation of OSR Shuttle Evo.

Service contract

The order value for Knapp amounts to more than 50 million euros. “For us, this investment is the largest we’ve ever made in technical infrastructure,” says Frank Schirrmeister, CEO of Arvato Supply Chain Solutions. In addition, Arvato has signed a service contract, under which Knapp employees will provide on-site system support.

Dynamic shuttle store 

The logistics solution will feature the latest 2D-generation of OSR Shuttle Evo, KNAPP's highly dynamic shuttle storage system. With around 130,000 storage locations, this system will have a storage and retrieval capacity of 12,500 containers per hour. It will serve 32 ergonomically designed workstations, with all material flows managed by Knapp's KiSoft software.

“The installation for Arvato in Hamm will be the most modern and the most powerful of its kind in Germany," comments Gerald Hofer, CEO of Knapp. "We’re especially pleased about the partnership and the operation of the system, which will continue for many years.”

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