With a UK distribution network delivering twice daily to thousands of independent pharmacy shops, reliability of supply and access to both ex-stock and bespoke packaging products is vitally important for pharmaceutical wholesalers in ensuring the timely movement of prescription and over-the-counter drugs.
Alan Frampton, Antalis Packaging Regional Sales Manager commented: “The benefit of our partnership approach and support services has really come into its own for this client as they step-up their activity to meet current and future demand.”
Following an initial request from the client to assess the efficiency of the packing operation at one of its sites, Antalis was subsequently appointed to review operations and supply products and services to all of the company’s 20-plus sites.
Approaching their relationship with the client as a partner rather than a supplier, Antalis took the time to understand the differing needs and set-up of each of the sites. To fulfil these varying needs, Antalis was able to offer a range of solutions:
Just-in-time delivery - to ensure the client has access to the products it needs, when it needs them, Antalis guarantees to deliver within an agreed timescale. This in turn enables the client to provide its own pharmacy customers with a first-rate service.
Reliability of inventory - Antalis monitors stock levels of the client’s core packaging materials, advising them when inventory is running low so new stock can be ordered and supplied in a timely manner. This service has been hugely important over recent weeks ensuring they did not run short of key packaging products.
Bespoke and ex-stock packaging solutions - while off-the-shelf products are sufficient for much of the needs, Antalis is also able to fulfil the need for bespoke packaging. While face-to-face consultations might prove difficult in the current climate, Antalis has set up a virtual Smart Packaging Centre to ensure it is still able to discuss ideas, develop solutions to challenges and run live demos of pack designs.
Flexible service - at a time when the pharmaceutical and healthcare industry is under pressure, Antalis offers flexibility of service that ensures it can help the client to meet unanticipated requirements at short notice.
Ongoing advice and support - Antalis supported this client in optimising the efficiency of its packaging operation by advising on new packaging materials and technologies to improve efficiency. Among the recommendations Antalis has made is the introduction of Pregis Pro Pak’R and Mini Pak’R air cushioning machines to improve efficiency and throughput of products packaged and ready for transit.
Alongside an extensive product range, Antalis helps to bring its clients peace of mind through value added services:
- Flexible deliveries
- Consultancy and advice
- Online ordering
- Tailor-made solutions and services
- Conversion and repacking
- Samples and testing
- Key account management