Paragon helps transport operators combat driver shortage with resource management functionality


Paragon has enhanced its routing and scheduling software with the introduction of resource management functionality to help fleet managers better manage utilisation of all available drivers. 

The new functionality allows fleet operators to track drivers’ holidays, shift patterns and hours worked, automatically factoring all of this in to transport plans. With the driver shortage problem continuing to challenge transport operations, enhanced resource management is vital for fleets of all sizes.

Driver availability is just one of hundreds of parameters that a planner has to juggle when creating transport plans. Planners are under pressure to take account of individual driver preferences such as shift times, break times and overnight assignments, all the while aiming for maximum efficiency across the transport operation. The new resource management functionality from Paragon will allow fleet managers to:

  • Manage holiday entitlement and approval to avoid too many drivers being away at the same time
  • Automatically generate advanced shift schedules to provide forward visibility and control
  • Comply with working time limits at an individual driver level
  • Track individual driver hours accumulated to avoid overtime  

Planners can now ensure delivery routes are efficient and make the best use of drivers and vehicles while factoring in drivers’ preferences. Furthermore, the planning process itself becomes more efficient. Planners can automatically allocate available drivers to a plan, removing the need for the transport office to spend time allocating drivers to routes. Total visibility of all drivers’ availability, captured in a single system that feeds in to the planning process, brings a reduction in planning time and eliminates the risk of human error. This represents a significant improvement over using paper-based or multiple software systems. 

Building on the required skills functionality which is available as standard in Paragon’s routing and scheduling, fleet managers are also able to create their own list of driver skills such as qualified gas fitter or carpenter and the appropriate tools required for each job. Paragon’s routing software will then ensure that calls are only allocated to appropriately skilled drivers and that skilled resource is allocated appropriately.   

“Our new resource management functionality allows fleet managers and planners to do more with less. At Paragon, we invest about a third of our turnover in research and development every year helping customers develop a continuous improvement process that solves real-world, everyday transport problems,” said William Salter, Managing Director of Paragon Software Systems. “With resource management functionality, you gain peace of mind that you are achieving maximum efficiency from all your available assets, including drivers.”

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