BYD (Build Your Dreams) has again expanded its North American operations, announcing the opening of a service centre in San Carlos, Calif. The facility gives Northern California customers quick access to parts, care, and expertise for their BYD buses and trucks.
The new service centre, located at 501 Bragato Rd., convenient to Highway 101, is 15,600 square feet in size and features two service bays, a high ceiling to accommodate BYD’s double-deck buses, a parts warehouse, and all the equipment necessary to handle customer after-sales care.
“With more than 100 BYD buses operating in the Bay Area, BYD wants to make sure our customers receive quick, expert care,” said Bobby Hill, BYD Vice President, Coach & Bus. “BYD is committed to top-quality customer care.”
BYD’s Bay Area and Central California customers, including global tech companies, universities, and several transit agencies benefit from the strategic location. Public agencies including Marin Transit, Napa Valley Vine Transit, Solano County’s Soltrans, Fresno County’s Rural Transit Agency, Tri Delta Transit, and Monterey-Salinas Transit, will have the ability to take advantage of the facility.
Customers in the region are operating the 30-foot K7M, the 35-foot K9S, and the 40-foot K9M transit buses, the 23-foot C6 coach, the 35-foot C8 coach, and the C10MS, BYD’s 45-foot double-deck bus, the largest battery electric coach on the road.
The centre will also serve BYD’s truck customers. Bay Area customers are operating several of BYD’s All-Electric Trucks including the 8TT drayage truck and the 8R, the first battery electric Class 8 refuse truck in California, which is being operated by GreenWaste of Palo Alto.
The service centre is the latest example of BYD’s commitment to the North American market. BYD employs more than 750 workers at its Lancaster, Calif. manufacturing plant and nearly 900 nationwide. In all, BYD has invested more than $250 million in North America. In April, BYD announced it had produced 300 buses in the plant. That number grows daily.