XPO Logistics, the global provider of transport and logistics solutions, has been selected by zooplus AG to manage e-fulfilment operations in Spain and Portugal. Zooplus is a leading online retailer of pet supplies in 30 European countries.
Spain represents important growth potential for zooplus due to the increasing penetration of e-commerce in a dynamic market for pet foods and accessories. About 10% of total sales in the sector – estimated at about 2 bn annually –take place online. Zooplus has chosen to serve its Spanish and Portuguese customers with local fulfilment and distribution to improve the customer experience and drive further growth.
XPO has developed a tailor-made logistics solution for zooplus for the stock management, e-fulfilment and shipment preparation of online orders. The operations will be based at a multi-customer site located in Guadalajara, a strategic location for logistics operations in Spain.
Christian Neumayer, head of fulfilment for zooplus, said, “We selected XPO due to their expertise in e-commerce logistics and their capacity for innovation. Zooplus is experiencing rapid growth across Europe as a leading online retailer of pet supplies. XPO’s ability to support our growth and achieve efficiency through technology makes them our partner of choice to support our development strategy in the Spanish and Portuguese markets.”
Richard Cawston, managing director, supply chain–Europe for XPO Logistics, said, “Our team in Spain is committed to supporting zooplus in delivering the highest standards of service to their customers. Today’s online shoppers demand speed and accuracy. We have designed a custom solution to manage the broad range of zooplus products and help them build customer loyalty in Spain and Portugal.”