BEC (Systems Integration) Ltd, supplier of data capture solutions for supply chain logistics and manufacturing, has achieved the level of Total Solution Provider (TSP) with Vocollect, the Voice-based solutions provider for mobile workers.
As a previous Vocollect Host Systems Provider (indirect), and with a proven and trusted track record in supplying and implementing Voice technology within a range of warehousing and distribution centre applications, the new TSP status represents a real accolade for BEC in terms of the impressive and innovative product picking solutions it has already created with voice technology at their core.
Tony Hampson, Managing Director at BEC explains, "In practical terms, voice-directed picking is very similar to traditional RF scanner picking, but the precise method in which prompts are provided and responses received is different. Voice solutions can help businesses increase worker productivity up to 35%, whilst reducing errors up to 25%."
Voice-directed picking is an order selection method used widely in warehouse or distribution centre environments, whereby verbal commands are given to and received by a human warehouse worker. In a voice-directed warehouse system, operators use a compact, wearable computer with a headset incorporating a speaker to receive instructions by voice. The computer is connected to the host business system (ERP or WMS) over a wireless network, and the operator is able to confirm his or her actions verbally back to the system in real time.
Hampson continues, "For many years now we have realised the benefits of Voice technology in terms of allowing workers to operate 'Hands-Free, Eyes-Free, particularly in fast-moving picking environments. We are extremely proud of our eSmart Voice-directed warehouse solution, of which Vocollect's Voice technology is key. It is extremely satisfying to receive recognition for all our hard work and pioneering product development within this sector in the form of a prestigious direct partnership with Vocollect."
Vocollect is the leading developer and manufacturer of voice-based solutions for mobile workers worldwide. With an overall vision of helping its clients to improve business performance by using Voice-based solutions, Vocollect's voice technology allows almost a million workers worldwide to distribute goods with increased accuracy, productivity and speed.
Darrel Williams, Regional Director, Northern Europe and South Africa at Vocollect concludes, "We are extremely pleased with this new partnership with BEC. It has been clear to us for some time that BEC has a very strong platform and knowledge base to develop and expand our market leadership in voice solutions. The value that Vocollect delivers to our customers is reflected in the way that BEC approaches new opportunities and services its existing customers. Our ambitions for the future will continue to build on our shared values and I am confident that the UK market will hear good things from this partnership with BEC in the coming months."
BEC is a specialist provider of Automated Data Capture solutions for use in the supply chain and manufacturing industry. With the aim of removing costs from your businesses, BEC offers a comprehensive set of services from initial consultation, advice and design, through to delivery, implementation and after-sales support. Offering access to a range of cutting-edge data collection products, including Voice-directed technologies, BEC's future-proof solutions integrate seamlessly into any host system to fulfil business and commercial requirements. Having delivered the first integrated Voice-directed picking solution for Lawson/Info M3, BEC is also a Total Solutions Partner of Vocollect, the Voice-based solutions provider for mobile workers. Through the development of impressive and innovative product handling solutions with Voice technology at their core, BEC has helped businesses within the manufacturing, engineering and food and beverage industries improve upon their accuracy, productivity and customer service. www.becsi.co.uk
Vocollect (www.vocollect.com), a business unit of Intermec, Inc., is the provider of voice technology solutions that help companies with mobile workers run a better business. Vocollect enables companies to further optimise already-efficient distribution operations and improve business decision capabilities, while delivering the industry's premier worker experience for challenging industrial environments. Almost one million workers use Vocollect every day to move over $5 billion of products to customer locations. Together with a global team of over 2,000 certified Vocollect solution professionals, Vocollect helps its customers save more than $20 billion annually. Vocollect integrates with all major WMS and ERP systems and supports the industry's leading handheld computing devices. www.vocollectvoice.com
Intermec, Inc. is the workflow performance company. It designs data capture and information management solutions at the interface between mobile workers, assets, and customers. www.intermec.com