Bibby Distribution has been named Tanker Operator of the Year at the Tip-Ex/Tank-Ex Awards 2016.
The 3PL's tanker division impressed the judging panel, who described Bibby Distribution as a "forward-thinking operator" with a safety-conscious attitude and a high level of customer service.
Vaughan Pendergest, Head of Tankers, Bibby Distribution, was presented with the Tanker Operator of the Year award by O’Donovan Waste Disposal’s Jacqueline O’Donovan.
Vaughan Pendergest, Head of Tankers, Bibby Distribution, says: "Our approach to tanker operations is driven by the same core values that guide all members of the 200-year-old, family-owned Bibby Line Group – we work together, we always strive to be better, we commit to innovation, we do the right thing, and we trust our people. We are proud that our operations have impressed the industry, and set the standard for others to follow."
The 3PL's future-focused approach has led to substantial investment in its fleet. In addition to a major redesign of milk collection tankers to substantially cut fuel usage, Bibby Distribution has invested £1.2m in the latest tankers to transport products for confectionary manufacturing. Each of the 18 new tankers carries enough liquid chocolate to make more than 500,000 standard-sized bars.
Bibby Distribution's dedication to outstanding customer service is reflected in the action of its milk collection fleet, which transports one in 12 pints of Britain's milk. In December 2015, Bibby Distribution's drivers completed 99.5 per cent of scheduled operations despite intense flooding during the second-heaviest ever recorded rainfall in northern England.
This commitment to outstanding performance, even in adverse conditions, resulted in a highly successful year for the division, which achieved a 99.6 per cent on time in full delivery rate in 2015. Bibby Distribution has also enjoyed 100 per cent retention of its contracts over the past three years.